Data Use Policy for Zine Swap Shop CIC
1. Introduction
Zine Swap Shop CIC is committed to protecting the privacy and security of all personal data we collect. This policy outlines how we collect, use, store, and manage personal data in accordance with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).
2. Data Collection
We may collect the following types of personal data from individuals:
- Contact Information: Name, email address, postal address, and phone number.
- **Transaction Details**: Information related to purchases, donations, or trades made through our platform.
- **Communication Records**: Emails and other correspondence with our organisation.
- **Website Usage Information**: Data on how individuals interact with our website, such as IP addresses and cookies, to improve user experience.
#### 3. **Use of Data**
The personal data we collect is used for the following purposes:
- To process transactions and manage accounts.
- To communicate with individuals regarding their interactions with Zine Swap Shop CIC.
- To send newsletters, updates, and promotional material, where consent has been provided.
- To improve our website and services through analysis of user behaviour.
- To comply with legal obligations and protect our legal rights.
#### 4. **Data Sharing**
Zine Swap Shop CIC does not sell or rent personal data to third parties. However, we may share data with the following:
- **Service Providers**: Third-party companies who provide services on our behalf, such as payment processing or email distribution, who are required to protect the data and use it only for the services they provide.
- **Legal Authorities**: Where required by law, we may disclose personal data to law enforcement or other governmental authorities.
#### 5. **Data Storage and Security**
We take appropriate technical and organisational measures to protect personal data from unauthorised access, loss, or misuse. Data is stored securely on our servers and is only accessible by authorised personnel. We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected or as required by law.
#### 6. **Your Rights**
Individuals have the following rights regarding their personal data:
- **Access**: To request a copy of the personal data we hold about you.
- **Rectification**: To request that we correct any inaccuracies in your personal data.
- **Erasure**: To request that we delete your personal data.
- **Restriction of Processing**: To request that we limit the processing of your personal data.
- **Data Portability**: To request that we transfer your data to another organisation.
- **Objection**: To object to the processing of your personal data for certain purposes, such as direct marketing.
#### 7. **Requesting Data Deletion**
If you would like us to delete your personal data and/or email address from our website and email list, please follow these steps:
1. **Email Request**: Send an email to zineswapshop@outlook.com with the subject line "Data Deletion Request". Please include your full name and the email address associated with your account or subscription.
2. **Verification**: We may require verification of your identity before processing your request to ensure that we are dealing with the correct individual.
3. **Confirmation**: Upon verification, we will delete your data and send you a confirmation email within 30 days of receiving your request. If we are unable to delete certain data due to legal obligations, we will inform you of this and explain the reasons.
#### 8. **Contact Information**
For any questions, concerns, or requests regarding this policy or your personal data, please contact:
- Data Protection Officer
- Zine Swap Shop CIC
- Zineswapshop@outlook.com
#### 9. **Policy Updates**
This policy may be updated periodically to reflect changes in our practices or in relevant laws. We encourage you to review this policy regularly to stay informed about how we protect your personal data.